Sometimes a donor will say something like, "Now isn't a good time, I'm trying to get ready for our daughter's wedding". Excellent! This minor setback just opened the door to a much more personal conversation!
Use Delay To Deepen Relationship
You might reply: "That's wonderful, Mr. Summers. Congratulations! When is she getting married?" Try to ask 2 or 3 related questions that not only demonstrate your interest, but leads to even more information being shared by the donor like, “Will ther ...Read more »