In a society where performance is trumpeted, the cold truth is that people problems can be job fatal at most nonprofits.
Nonprofits normally don't fire team members due to performance problems. Mostly, nonprofits fire team members due to people problems.
Today, emotional Intelligence (EI) is more important at non-profits than for profits (and it is becoming extremely important at for profit organizations).
Why? Non-profits are normally focused on mission. Anything that distracts from that mission, like team-member conflict, is job fatal. Nonprofits are unique because they are often led and staffed with people who are so mission-minded that they lack EI.
Not the Wrong Leader, Just Needs New Skills
In my work with nonprofits over the last 25 years, leaders and mid-managers are often hard-working, task-oriented people with discomfort when trying to guide employees with the small corrections that a coaching-leader uses. Often, a task-oriented person works loyally and long hours for a minist ...Read more »